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Terms of Sale: All orders must be paid in full, before shipping, unless prior credit approval, Net 30 days with approved credit. All business checks and/or personal checks require a minimun of 12 business days for clearance before orders will ship. Celina Tent Inc., reserves the right to withhold shipments and/or production of a customer’s order due to customer’s failure to satisfy credit requirements or pay any past due invoices. Past due invoices will be subject to collection costs, including, but not limited to, attorney’s fees and court costs. Interest at one and one-half percent (1.5%) per month will be added on past due accounts. Disputed accounts must be submitted in writing within 30 days of invoice date for consideration. Credit approval is based upon information submitted by the customer. This credit is then adjusted based upon payment history with Celina Tent Inc. All NSF checks returned will be added a service fee of $30.00

     

Returns:  A return authorization number must be received from Celina Tent Inc. prior to returning merchandise. Merchandise must be returned in original packaging, freight prepaid, with the RA number. A 30% restocking fee will be applicable for all approved returns. Merchandise must be returned in new, unused condition. Custom orders and orders invoiced more than 60 days ago, are not eligible for return. Celina Tent Inc. will not accept return shipments collect.
Order Cancellations or Changes:  Orders may not be cancelled or changed without receipt of a written cancellation or change request. A cancellation or change charge of 30% will be applied to orders cancelled or changed after an order is in production. Orders for custom items may not be cancelled.
Shipping:  All orders will be shipped FOB Celina, OH 45822, with freight charges prepaid, collect, or third party billing. All shipments are put on the freight line free from damage and packaged properly for transit and are signed for as such by the freight carrier. Celina Tent’s responsibility for the product ceases at that point and the freight carrier assumes responsibility. Celina Tent Inc. will select the best, least expensive freight carrier possible, unless the customer designates a carrier with the order. Freight charges are subject to change without notice. Re-consignment, re-delivery, tailgate delivery or storage fees are the responsibility of the customer. Celina Tent Inc. is not responsible for service provided by customer designated carriers. You may need a forklift to unload your deliveries. A signature is required for all freight deliveries. It is the customer’s responsibility to inspect freight delivery and note any damages or shortages on the delivery receipt. All damage must be reported to Celina Tent Inc. within 7 working days.
Damages:  As a service, Celina Tent Inc. will file freight claims for prepaid shipments as long as the customer has inspected the shipment and reported any damage or shortages to Celina Tent Inc. within 7 working days and noted all damages and shortages on the delivery receipt when signing. Failure to do so will result in the customer incurring all charges with replacing damaged goods. Freight claims for third party and/or collect shipments are the responsibility of the customer. The customer is responsible for all costs to replace damaged items prior to the freight company’s reimbursement.
Warranty:  Celina Tent Inc. warrants that our product will be free from defects in material and workmanship for a period of one (1) year following the date of purchase. Defects are limited to any defect which is a result of the manufacturing process. Excluded are holes, punctures or other damages which can be caused during normal installation of a tent, whenever proper procedures are not followed. Celina Tent Inc., at its option, will repair or replace this product or any component of the product found to be defective during this warranty period. This warranty is valid for the original purchaser only, and is not transferable. This warranty does not cover normal wear or damage resulting from negligent use or misuse of the product, use contrary to instructions, repair or alteration by anyone other than Celina Tent Inc. or forces of nature.
Installation Instructions The customer must evaluate each installation site and determine securing & anchoring method & devices appropriate for the conditions. Some soils require different staking or securing than what may be provided with tent. Celina Tent Inc., highly recommends the customer engages in thorough training with their tent installers. Celina Tent Inc. “tent instructions” and “layout handbook” summarize all the functions of each product, the rules for using them and suggestions for their use. Celina Tent Inc. video instructions illustrate excellent graphic examples of operating techniques. Following the instructions given under the condition specified or illustrated will provide proven satisfactory results. However, field situations, site conditions, weather & local experience may mandate other methods.
Warning: This product has been manufactured for use as a temporary structure and does not meet structural code, unless specified. Since weather is unpredictable, the customer must incorporate his own good judgment, common sense & knowledge of local conditions with the installation instruction guidelines. The customer is responsible to anticipate weather severity for proper time and method of construction, appropriateness of product for the intended site as well as evacuation or disassembly details.
 
Your Customer ID NUMBER 38.103.63.17