Celina Tent Shipping Information |
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| Information you need to know before shipping: |
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- All orders will be shipped
FOB Celina, OH 45822, with freight charges pre-paid, collect, or third
party billing.
- Freight rates are subject
to change without notice.
- Re-consignment, re-delivery,
or storage fees are the responsibility of the customer.
- Celina Tent is not responsible
for service provided by customer selected carriers.
- Large packages will ship
ground freight.
- You may need a forklift to
unload your deliveries. Our freight products are BIG (long poles, long
skids, heavy materials).
- A signature upon request
is required for all freight deliveries.
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| Information you need
to know when receiving shipment: |
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| All shipments are put on the
freight line free from damage and packaged properly for transit and are
signed for as such by the freight carrier. Celina Tent’s responsibility
for the product ceases at that point and the freight carrier assumes responsibility.
As a service, Celina Tent will file freight claims for prepaid shipments
under the following conditions: |
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- Customer inspects the
shipment before signing the Delivery Receipt.
- Customer notes all damage
and shortages on the Delivery Receipt.
- Customer notifies Celina
Tent, within 7 working days of shipment delivery, of all damage and/or
shortages.
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| Failure to note shortages
and / or damages on the delivery receipt and / or failure to notify Celina
Tent within 7 working days of the delivery, constitutes a waiver of claim.
Customer will then be responsible to recover any charges incurred with
replacing damaged goods. Freight claims for third party and / or collect
shipments are the responsibility of the customer. |
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| Enclosed in your shipment, you will find a packing
list. Please unpack the freight and check your order thoroughly as soon
as possible. ANY DISCREPENCIES MUST BE REPORTED WITHIN 7 DAYS OF RECIEPT
OF SHIPMENT. |
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| If you have any questions, please call us at
1-866-438-8368. |
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This is an example of
what your order may
look like when shipped. |
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Estimated Ground Delivery Times.
Please Note Business Days Only Monday-Friday. |
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